Dell's predictive and proactive support business warranty is unmatched by rivals in the industry. $99,999.00. $99,999.00. Dell Small Business discounts may include an extra $100 off your entire purchase, or lower prices on desktop computer bundles. DELL Upgrade from 3Y ProSupport to 5Y ProSupport. xByte Technologies offers a variety of Dell Warranty Options on qualifying server purchases. The success of ProSupport has led to a 90% customer satisfaction rating, and Dell says that the Net Promotion score doubled for customers signed up on ProSupport. 723-BBDY. Dell er en direkte partner for bedrifter og kunder som leverer nyskapende teknologi og tjenester. It is built on standard Dell ProSupport components that leverage our global scale and with building blocks that you can assemble for your needs. Dell has built its ProSupport business to a billion-dollar per year industry in just two years. Verdict - Dell ProSupport Plus review | TechRadar Number of years: 5 year (s), Service time (hours x days): 24x7x365. DIAGNOSTIC & TROUBLESHOOTING. Business Hours Support — Phone support during local business hours. Contact Technical Support | Dell . Support Services for Home | Dell USA to your provider. Dell Technologies ProSupport Plus for Enterprise | v5| December 1, 2020 ProSupport Plus for Enterprise Introduction Dell Technologies1 is pleased to provide ProSupport Plus for Enterprise (the "Service(s)" or "Support Services") in accordance with this Service Description ("Service Description").Your quote, order form or other mutually-agreed upon form of invoice or order While 800-999-3355 is Dell - Tech Support's best toll-free number, there are 11 total ways to get in touch with them. If you need us onsite, we'll be there. Locale Phone number to contact Dell United States Channel RESTRICTED:ProSupport One Data Center and Next Business Day Onsite Service Vol Low Init. Low and behold, the new keyboard solved their problem. *Availability and terms of Dell EMC Services vary by region. Predictive support helps to reduce downtime and data loss, while the proactive piece of ProSupport . Get Discount. This item: Dell Latitude 5400 Laptop - 14" FHD WVA IR Camera - 1.6 GHz Intel Core i5-8365U Quad-Core - 256GB SSD - 8GB - 4G LTE Card - WIN10 PRO - Dell ProSupport Plus $1,299.00 Only 1 left in stock - order soon. ProSupport Plus is Dell's most complete support service, it combines 24x7 priority access to expert support, coverage for accidents, hard drive retention, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification. Dell ProSupport Plus customers also have direct access to a team of Dell support engineers with detailed expertise in all of Dell's enterprise products as well as hypervisor and operating . Certainly, email the highest person at Dell you can find and detail all the issues and problems that you have had so that you have a written record. Dell 808-3111 Overview. It also offers on-site dispatch of a technician and/or delivery of replacement parts to the Installation Site or other Phone and web support is available 24/7, and a next business day response time for on-site repair work includes parts and labor. Dell ProSupport offers premium hardware and software support available around the clock, 24x7x365. To make a Dell OnSite Warranty claim call 800-624-9896. Dell ProSupport Support Options. The success of ProSupport has led to a 90% customer satisfaction rating, and Dell says that the Net Promotion score doubled for customers signed up on ProSupport. Our Support Services are changing the way you look at saving time and increasing availability. 08:00 - 17:00 +353 15091071 (Toll) Is Dell Technical Support 24 Hours? Dell 808-3111 Overview. Dell Technologies Support Services are built on a foundation of artificial intelligence (AI), machine learning and data analytics. Two minutes! 800190395 +353 15091068 (Toll) Basic Support. The Dell call centers do not use a follow the sun model for their support centers either as some tech. next business day vs. up to 1 week for service, 24x7 North America based phone and online support, accidental and electrical surge coverage, priority access to ProSupport engineers, collaborative phone support, global coverage, command center monitoring and crisis management, automated issue detection, predictive issue detection, hard drive retention ProSupport is our premier services offering driving multi-billion in revenue annually. Premium Support and last week there was a part of the days that chat was unavailable and phone said until 11pm CST. Dell Technologies Services is creating a new team to enable the acceleration of the ProSupport business. • Repair for accidental damages caused by surges, drops or spills. Download ProSupport for Enterprise datasheet. $99,999.00. ProSupport is our premier services offering driving multi-billion in revenue annually. ProSupport Flex is ideal for self-maintaining customers with a large number of PCs and tablets and robust internal IT capabilities. It's for these scenarios that Dell offers the Mission Critical option with Dell ProSupport for IT or ProSupport for End Users. YouTube. Business sales support (phone) For small/medium businesses. Not only does the program extend support to 165 different countries, but there is also the ability to choose between phone support, online chat, email, and social media offerings, allowing users to get help in a way that is most convenient . Dell ProSupport offers premium hardware and software support available around the clock, 24x7x365. ProSupport is designed to provide fast proactive IT support for businesses of all sizes. Support anywhere, anytime Monitor the health of your Dell fleet Resolve existing issues quickly Discover utilization trends Phone Contact By Service Tag Scan Let us scan which service and contact number apply for your Enterprise system with a Dell Service Tag . 18. Get Discount. companies do. 824-8537 - Dell Prosupport - 5 Year Upgrade - Service - 24 X 7 Next Business Day - On-site - Technical Dell ProSupport Plus for PCs and tablets - Technical support numbers Quick links: Asia, Africa, Americas, Europe, Middle East Country Phone Number Extension (Where Applicable) AMERICAS United States 866-516-3115 Canada 866-516-3115 Brazil 0800-722-330 2611430 Antigua & Barbuda 1-877-441-4735 Argentina -800-6660153 Aruba 800-1728 3 Year Dell ProSupport Plus: Next Business Day, Onsite is the least expensive Tech Support at $139.00. If you are in the U.S. and buy a Dell Pro Support contract, the technicians and analysts supporting you are in the U.S. for the most part. . 723-BBEC. Partner sales team. Rely on Dell's proven and reliable Critical Situation Process to get you back up and running . Third-party collaborative assistance for hardware and software support — Simplify software troubleshooting with a single call. You can find out how to contact Dell Enterprise systems by clicking here. You can choose from 2-, 4- or 8-hour onsite parts and or labor. Dell will send a replacement monitor the next business day if your warranty issue cannot be resolved. prevention, notifications and case creation enabled by SupportAssist. I had to work on a conference call with the sales person and the Dell tech, but they authorized a tech to come onsite to the hotel and replace the screen. ProSupport Plus offers quick and direct access to engineers, a single contact for hardware and software support, accidental damage repair, and (with SupportAssist) automated proactive detection and resolution of IT issues. I don't think this is standard practice, but they did it. Dell Basic Hardware Service. Custom Configuration (Onsite) is the least expensive Tech Support at $149.99. The most basic level of support. 1-877-BUY-DELL ( 1-877-289-3355 ) Federal resellers. The U.S. based call centers are open pretty much all the time. Follow that up with assertive phone calls. Gain efficiency through a single source for all your support needs. 1-800-433-2392 Get Support Based on an August 2020 internal analysis of service requests from August 2019 to August 2020 for Dell EMC storage, data protection and hyper-converged products comparing service requests for connected products with ProSupport Plus for Enterprise vs. products without it. This is an auto-generated long summary of DELL Upgrade from 3Y ProSupport to 5Y ProSupport based on the first three specs of the first five spec groups. ends 31 Jan; $258.25 $173.95: Out of stock (check availability) Add to basket English 24×7. SupportAssist * technology allows our dedicated team of experts to resolve issues quickly to get you on your way. Dell ProSupport for Current Generation Servers, Storage and some Networking is available. All the time when I call them I get the message that they are closed. Get a higher level of support for Dell monitors with ProSupport for monitors. Phone Number. Especially when another keyboard worked. Dell ProSupport. *2-hour mission-critical on-site response may not be available in some areas — please check with your local Dell Services representative for availability at your location. Ask our Sales Team for details on Dell ProSupport Options and pricing. Dell EMC ProSupport makes it easy to access support no matter where or when end-users may need assistance. Whether you have Dell hardware or mixed vendors, protect your investments with our simple yet flexible approach. ProSupport Flex 7 Scalable support to complement your IT capabilities $99,999.00. That's why we've collected all Dell EMC phone numbers for the german speaking regions (Germany, Austria, Switzerland). Sometimes the support organisation cannot get the good people they need. ProSupport also offers direct access to highly trained, in-region ProSupport . Dell ProSupport vs Premium Support? Keep your computer protected with the ProSupport Plus 3-Year Upgrade Warranty from Dell.Covering select Dell Optiplex models, this upgrade warranty provides 24 x 7 Next Business Day service, on-site support, and replacement, repair and phone support. Enterprise Basic Support Find contact details for your Dell Enterprise systems. Dell ProSupport . Expert assistance with monitor configuration, multi monitor setup, graphics and drivers. 47.6K subscribers. I dont even need to talk to a person and I can speed up process a lot if I'm fixing so many laptops. Hi everybody, I'm getting quotes for some XPS laptops and specified that we absolutely need a 3-year next-business-day on-site warranty. • Next business day onsite repair after remote diagnosis. Dell customer service just give me a horrible experience with your ProSupport team, your SOP in handling DOA also drop my jaw! I decided to chat with . With Dell Premium Support, our experts will actually contact you if they detect an issue. With 24x7 support for set-up, configuration, interoperability, software and troubleshooting, plus next business day Advanced Exchange if warranty issues can't be resolved over the phone. Once you've dialed in, your wait time is guaranteed to be less than two minutes. Dell ProSupport Premium hardware and software support available around the clock, 24x7x365. This is the worse I had experience so far, below are the detail: I purchase 6 units of Dell Vostro 3459 with 3 years ProSupport. Dell ProSupport vs Premium Support? And, if we are unable to solve your issue remotely, we'll send a Dell technician to . Basic Hardware Service Hardware repair and replacement during local business hours. Dell ProSupport website, chat, and email support available a. t www.Support.Dell.com. I used to use their phone service calls, but I wanted something in written form, because being on long phone calls is real waste of time. Out of the 6 units, 2 units is not working, DOA case. Dell SupportAssist is a proactive and predictive technology that provides automated Technical Support for your Dell systems. 723-BBEC. For example, a three-year ProSupport plan with next business day on-site service is already included in the price of my $1,375 (£901, AU$1,902) Dell Latitude 12 7000 Series (E7250) laptop. ProSupport and ProSupport Plus Get 24x7 phone support for your Dell Enterprise systems. ProSupport for IT: As a certified prosupport tech, I can dispatch parts myself. Dell EMC offers a single source with the expertise, know-how and capabilities to make supporting your IT easier. (These laptops go to remote users across the US, so we'd rather not deal with having the laptops shipped back and forth if something fails.) Dell ProSupport Plus - 3 Year - Warranty, 24 x 7 - On-site - Maintenance - Parts and Labor - Electronic, Physical Service Item #24A1882 | by Dell ProSupport Plus proactively improves the performance and stability of critical systems through automated support, analytics and the right expertise for your organization. Outlet for Home and Business (Refurbished) 1-888-518-3355. ProSupport for Monitors include: 24x7 support from advance technicians via phone or online. Channel ProSupport Plus 4Hr and Mission Critical Extension. The neighbor refused and after two managers got involved, Dell finally sent them a keyboard. ProSupport Plus is Dell's most complete support service, it combines 24x7 priority access to expert support, coverage for accidents, hard drive retention, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification. 18. Regarding the phone numbers however, the official ProSupport number starts with 084 which is a "Business rate number" and that means you end up paying 7p per minute to Dell and also anywhere between 8p and 65p (!) PIM product data: DELL Upgrade from 3Y ProSupport to 5Y ProSupport Plus 4H Mission Critical PER740_4935V Warranty & Support Extensions Upgrade from 3Y ProSupport to 5Y ProSupport Plus 4H Mission Critical, compare, review, comparison, specifications, price, brochure, catalog, product information, content syndication, product info, product data, datasheet US/EN Site Map Account My Account Dell has built its ProSupport . Telephone Support Requests: Available 24 hours each day, 7 days each week (including holidays). Dell ProSupport makes it easy because you get a team of engineers who are always accessible, provide you with a single source for hardware and software issues, and respond quickly to help maximize user uptime. dell prosupport for end-users provides: • 24x7 phone and online support • "how-to" support and advice on getting started with applications including norton antivirus,™ microsoft® offi ce, microsoft® small business server, intuit quickbooks®, adobe® photoshop®, and adobe® acrobat® • collaborative support for select third-party hardware and … Get Discount. With 24x7 support for set-up, configuration, interoperability, software and troubleshooting, plus next business day Advanced Exchange if warranty issues can't be resolved over the phone. Dell Optiplex 9020 Small Form Factor Desktop with Intel Core i7-4770 Upto 3.9GHz, HD Graphics 4600 4K Support, 32GB RAM, 1TB SSD, DisplayPort, HDMI, Wi-Fi, Bluetooth - Windows 10 Pro (RENEWED) 4.3 out of 5 stars 35 Channel RESTRICTED:ProSupport One Data Center and Next Business Day Onsite Service Vol Low Init. I just bought a Dell XPS 15 with "ProSupport", which should include 24x7 support. ProSupport provides for a single point of accountability with highly trained in region experts, Next Business Day onsite service with parts and labor response, Dell ownership of collaboration with vendors for technical issues related to third-party hardware and software, escalation management . Mission Critical is Dell's most rapid resolution option. Dell Enterprise systems can be supported 24×7 by our team. This leader will work actively with the VPs of Sales and our 600+ person sales team to align on plans to optimize the sale of ProSupport. No hidden fees for repairs. 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